We’re all about you

Q: Do you charge any fees?

Do you charge any fees? No . My Homebuyers do not charge any fees for our services. In fact, we will pay all of your costs for you, including your valuation fee, your survey fee and your legal fees. Everything is included in the price we offer you, with nothing more to pay. We make our money by selling the homes we buy at full price on the open market.

Q: Do I need a solicitor?

Do I need a solicitor? Yes . Just like any home sale, you will need a solicitor to act on your behalf and liaise with our solicitors, but the good news is that we will pay their fees for you. You can either choose your own solicitor, perhaps one you have used before or one who has been recommended by friends or family, or we can recommend one for you that we know has a high level of service. Whoever you choose, your solicitor works for you not us, so there is no conflict of interests.

Q: Will you have a survey done on my property?

Will you have a survey done on my property? Yes , we will arrange for a survey at our expense after you have accepted our offer and we have agreed to buy your property. This will be conducted by a professional surveyor registered with the Royal Institute of Chartered Surveyors (RICS). The purpose of this survey is not to find fault but simply to check that there are no major issues with the property that we were not previously aware of. This is done as soon as you accept our offer.

My Homebuyers is not about us, it’s about you. We can purchase your home from you in a swift, simple and straightforward way, with a certain sale at a guaranteed price.

Everything we do is built around that goal, from our brand values to our bespoke service.

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Values you can count on

You can rest assured that we put people before profit in everything we do, because we believe that a company’s first priority should always be its customers. Your success is our success, and we work hard to make that happen.

My Homebuyers are a market leading team of experts providing an exemplary service to all our clients, which is reflected in our five-star testimonials. We are trusted members of the NAPB, The Property Ombudsman and CTSI approved, so you can rest assured your home sale is being dealt with by true industry professionals.

We are open and honest

You can trust us to be transparent in everything we do. We guarantee to keep you fully informed every step of the way.

We are compassionate

We understand what you need from a homebuyer, and we work hard to deliver that, making selling your home stress-free and simple.

We provide certainty

As a customer focused and ethical business, you’ll always be certain of where you stand. We’re also members of the Property Ombudsman and the National Association of Property Buyers for your complete protection and peace of mind.

Our story

At My Homebuyers, we offer a genuine alternative to the uncertainty, delays, and stress of traditional or online estate agents by delivering a convenient, guaranteed home sale on your terms.

With over 20 years of experience in the industry, My Homebuyers was founded to do things differently, putting people before profits and offering an exceptional, personal service.

Our company takes a hands-on approach, overseeing all property acquisitions from the very first enquiry to wishing our customers well on the day of completion. We pride ourselves on this being a unique part of our homebuying service, so when you make an enquiry with My Homebuyers, you’ll be speaking directly with a knowledgeable industry expert who can quickly identify whether our service is right for you.

We’ve been helping home sellers like you for years. My Homebuyers has purchased properties across England and Wales, from Torquay to Tyneside, with each sale designed to suit the unique needs of the seller. And while we continue to grow, buying any house, anywhere, we remain dedicated to the same goal that inspired us to start this journey – to make your home sale smooth and stress-free.

All kinds of homes considered

My Homebuyers are based in Chester, and we buy homes all over England and Wales. Take a look at our recent purchases, along with the local estate agents we used to value the property.

Rotherham

Bought for £222,000

Valued by local agents from

Liverpool

Bought for £70,000

Valued by local agents from

Wigan

Bought for £103,000

Valued by local agents from

Frequently asked questions

How fast can you buy my home?

How fast do you need? We can turn around a house purchase in as little as two weeks if you need it. Of course, it doesn’t have to be as fast as that. We can work to any timescale that suits you, from weeks to months, with a completion date agreed to fit in perfectly with your plans. Just tell us what suits you best and we’ll organise everything for you.

How do I know that you won’t undervalue my house?

It simply wouldn’t make sense to do that. Our business is based on buying as many homes as possible, so we want to make our offer as good as it can be. If we value your home too low, you are more likely to reject our offer and we’d lose out on the chance to buy from you. It’s in everyone’s best interests for us to value your home correctly.

What’s the rough price you’ll pay?

We will typically pay around 80-85% of the market value of your property. The actual figure varies according to a number of factors, including the two reports we receive from the local estate agents we appoint, the strength of the local and national housing markets, the type of property you are selling and its overall condition. We combine a wide range of information, using years of experience and state of the art software, to come up with the best possible offer on your property.

Another company has offered me 90%?

No genuine house buying company will ever offer 90%, because it is simply not viable. So if you receive an offer like this, you should proceed with extreme caution and read the small print very carefully. Either they will suddenly reduce the offer at the last minute, which often happens, or they will drastically undervalue your home so that they can offer 90% of a lower valuation. In either case, you will lose out. We offer 80-85% of the market value of your home, so that we make enough to cover our costs. This includes three sets of legal fees, valuation costs, survey fees, stamp duty on the purchase and all the costs of running our business. No house buying company can cover all of these costs with a genuine margin of just 10%, so you can be sure that they will be looking to boost their profits somewhere along the line.

What do you mean by “full market value”?

Full market value is what you could get after your home has been on the open market for around 6 months.

However, it is worth remembering that this figure is often reduced by speculative offers, survey issues and other negotiations along the way.

It also does not include your estate agent’s fees – which will reduce it by as much as 2-3%, or your solicitors fees, which could be as much as £1,500.

Do you charge any fees?

No. My Homebuyers do not charge any fees for our services. In fact, we will pay all of your costs for you, including your valuation fee, your survey fee and your legal fees. Everything is included in the price we offer you, with nothing more to pay. We make our money by selling the homes we buy at full price on the open market.

What if I don’t want to accept your offer once you’ve made it?

That is entirely up to you. We undertake your valuation free of charge with no obligation to accept the offer we make. There is no pressure to sell, so you can take your time and weigh up your options. We’re here if you have any questions, or need to discuss anything with, but we won’t hassle you with a hard sell. Your offer is valid for thirty days, so you have plenty of time to think about it. If you decide not to sell to us, we will completely understand. There’s no hard feelings and our door will always be open if you change your mind. In most cases, our offer will not change if you come back in a few months, and if house prices rise, we may even be able to offer you a little more.

What do I do to accept your offer?

You can either accept the offer when it is first made to you by our purchasing director, Kelvin Elliott, or you can take your time to consider your options and let us know later. Your offer is valid for thirty days, so you have plenty of time to think about it. When you are ready to accept, just give us a call and we’ll get started on a home sale on your terms, with a completion date of your choice. We’ll talk you through what happens next and what you need to do, and we’ll keep in touch with regular updates as your sale progresses.

Do I need a solicitor?

Yes. Just like any home sale, you will need a solicitor to act on your behalf and liaise with our solicitors, but the good news is that we will pay their fees for you. You can either choose your own solicitor, perhaps one you have used before or one who has been recommended by friends or family, or we can recommend one for you that we know has a high level of service. Whoever you choose, your solicitor works for you not us, so there is no conflict of interests.

Will you have a survey done on my property?

Yes, we will arrange for a survey at our expense after you have accepted our offer and we have agreed to buy your property. This will be conducted by a professional surveyor registered with the Royal Institute of Chartered Surveyors (RICS).

The purpose of this survey is not to find fault but simply to check that there are no major issues with the property that we were not previously aware of. This is done as soon as you accept our offer.

What If my circumstances change and I need to change the completion date?

A sale to My Homebuyers is always on your terms. You set the completion date that suits your plans from the start, and we will work towards that. Of course, however well you prepare, things can and do happen that alter your plans. With a traditional home sale, this can lead to complications, requiring temporary accommodation, bridging loans or even the sale falling through if you can’t complete as agreed. With My Homebuyers, your sale is in your hands and is completely flexible. So if you need to change your completion date at any time, for any reason, just let us know and we’ll start working to your new schedule.

What happens on completion day?

We’ll arrange for a local estate agent to meet you at the house at your convenience. They will check that everything is in order and confirm this to us. We’ll then instruct our solicitors to authorise completion and send the money to your solicitor, who will pay it into your bank account. The agent will take your keys and your sale will be complete.

When do I receive the cash for my property?

You will receive the money in your bank account on the same day as you complete.